From the 2nd of July 2024 we will be changing the way our service is accessed for more information click here https://thornfieldmedicalgroup.org.uk/2024/06/20/systmconnect/
Thank you for your understanding and patience whilst we implement this!
Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued
The MMR vaccine protects against 3 infections; measles, mumps and rubella. These are viral infections that can quickly spread to unprotected children and adults – they spread more easily than flu or the common cold Complications of these disease can be devastating. You can read more about the symptoms, complications, and the vaccine here. Below is a … Continued
Shared Care Agreements From 1st December 2023, will no longer accept new Shared Care agreements. This decision has been made jointly with our neighbouring practices in Newcastle East Primary Care Network. We have been receiving a growing number of requests from an increasingly large number of providers. These requests place an increasing amount of work … Continued
Making a Complaint Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise, and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably … Continued
Abbreviations are often used in medical records to help speed up documentation. You can find what many of the common ones mean here Some others that you may come across include: Abbreviation Meaning Abdo Abdomen Abx Antibiotics Alt Alternate HWP Happy with plan INB If no better LRTI Lower respiratory tract infection NFA No further … Continued
Privacy Notice Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. Why we collect information about you Health care professionals who provide you with care … Continued
Chaperone Statement All patients have a right to request a chaperone during an appointment with a clinical staff member. Please ask the clinician you are seeing or a care-coordinator to arrange this. Thornfield Medical Group only allows their clinical staff to act as chaperones. Where suitable clinical staff members are not available the examination should … Continued
Quality assurance involves an assessment of quality of care by an external body in terms of comparisons against agreed thresholds and standards, to determine whether quality of care is acceptable. This judgement leads to further decisions on actions to be taken to maintain or improve quality. Quality assurance ensures that these actions are implemented through … Continued
Mission Statement – To provide professional, accessible, high quality, healthcare services for our patients and our community. Our Vision We aim to provide the best possible outcomes for our patients in a safe and welcoming environment Our doctors and staff are approachable, respectful and patient – centered, We aim to be at the forefront of … Continued
Zero Tolerance Statement – Thornfield Medical Group operates a zero tolerance policy to all and will not tolerate any abuse towards its staff, doctors or other patients. This could be physical, verbal or online abuse. GPs and staff have a right to care for others without fear of being attacked, abused or treated badly in … Continued
