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MMR Vaccine

The MMR vaccine protects against 3 infections; measles, mumps and rubella. These are viral infections that can quickly spread to unprotected children and adults – they spread more easily than flu or the common cold Complications of these disease can be devastating. You can read more about the symptoms, complications, and the vaccine here. Below is a … Continued

Shared Care Agreements

Shared Care Agreements From 1st December 2023, will no longer accept new Shared Care agreements. This decision has been made jointly with our neighbouring practices in Newcastle East Primary Care Network. We have been receiving a growing number of requests from an increasingly large number of providers. These requests place an increasing amount of work … Continued

Complaints Procedure

Making a Complaint Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise, and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably … Continued

Understanding your medical records

Abbreviations are often used in medical records to help speed up documentation. You can find what many of the common ones mean here Some others that you may come across include: Abbreviation Meaning Abdo Abdomen Abx Antibiotics Alt Alternate HWP Happy with plan INB If no better LRTI Lower respiratory tract infection NFA No further … Continued

Privacy Notice

Privacy Notice Thornfield Medical Group Molineux Street NHS Centre, Molineux Street, Byker, Newcastle upon Tyne, NE6 1SG0191 275 5740 Your information, what you need to know. This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. Why … Continued

Chaperone Statement

Chaperone Statement – All patients have a right to request a chaperone during an appointment with a clinical staff member. Please ask the clinician you are seeing or a care-coordinator to arrange this.

Quality Assurance Policy

Quality Assurance policy – Quality assurance involves an assessment of quality of care by an external body in terms of comparisons against agreed thresholds and standards, to determine whether quality of care is acceptable. This judgement leads to further decisions on actions to be taken to maintain or improve quality. Quality assurance ensures that these … Continued

Mission Statement

Mission Statement – To provide professional, accessible, high quality, healthcare services for our patients and our community. Our Vision We aim to provide the best possible outcomes for our patients in a safe and welcoming environment Our doctors and staff are approachable, respectful and patient – centered, We aim to be at the forefront of … Continued

Zero Tolerance Statement

Zero Tolerance Statement – Thornfield Medical Group operates a zero tolerance policy to all and will not tolerate any abuse towards its staff, doctors or other patients. This could be physical, verbal or online abuse. GPs and staff have a right to care for others without fear of being attacked, abused or treated badly in … Continued

GP Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GP’s working to deliver NHS services to patients at each practice. However it should be noted that the prescribed method for calculating earnings is potentially misleading. It takes no account of how much time doctors spend working in the practice and … Continued