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Repeat Prescription

Please allow 2-3 working days for us to process prescription requests before you collect them.

You can also nominate a pharmacy to have your prescription sent to directly.

The NHS App

The quickest and easiest way to request a repeat prescription is through the NHS App.

Available for all smartphones, the free NHS app lets you order a repeat prescription in a few easy steps at any time, with no need to call the practice.

You can also use the NHS App to book appointments, get advice, views your records and more.


Visit us at Molineux Street NHS Centre or the Shieldfield Health Centre and speak to the Reception Team. Please bring the repeat prescription form part of our last prescription.

Over Email


You can request prescriptions by emailing [email protected]. Once this email has been received by the practice, please allow 2-3 working days for your prescription to be issued.

In your email, please make sure to include your name, date of birth, contact details, the prescription items you require and your nominated pharmacy.



Urgent Prescription Requests


Medication can only be requested urgently if this is deemed as a clinically urgent medication. Otherwise, medication requests for ‘non urgent’ medications will be requested and issued as normal, this usually takes 2 working days.


Prescription Queries

If you have queries in regards to your medications, please contact us on 0191 2755740 or come in to either of our receptions to discuss this with a Care Navigator. Alternatively, you can submit an Accurx via the following link and we will acknowledge your Accurx within 2 working days.

If you have any queries in regards to the delivery of your medication, you will need to contact your nominated pharmacy directly.