Physical Accessibility Statement
We want everyone to feel welcome and able to visit our practice. Here’s how we make it easy for people to get around and use our building:
Accountable GP
Accountable GP From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the … Continued
Privacy Notice for Children
Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued
MMR Vaccine
The MMR vaccine protects against 3 infections; measles, mumps and rubella. These are viral infections that can quickly spread to unprotected children and adults – they spread more easily than flu or the common cold Complications of these disease can be devastating. You can read more about the symptoms, complications, and the vaccine here. Below is a … Continued
Shared Care Agreements
Shared Care Agreements From 1st October 2023, will no longer accept new Shared Care agreements. This decision has been made jointly with our neighbouring practices in and Primary Care Networks. We have been receiving a growing number of requests from an increasingly large number of providers. These requests place an increasing amount of work on … Continued
Complaints Procedure
Making a Complaint Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise, and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably … Continued
Common medical abbreviations
Abbreviations are often used in medical records to help speed up documentation. You can find what many of the common ones mean here Some others that you may come across include: Abbreviation Meaning Abdo Abdomen Abx Antibiotics Alt Alternate HWP Happy with plan INB If no better LRTI Lower respiratory tract infection NFA No further … Continued
Privacy Notice
Privacy Notice Your information, what you need to know This privacy notice explains why we collect information about you, how that information may be used, how we keep it safe and confidential and what your rights are in relation to this. Why we collect information about you Health care professionals who provide you with care … Continued
Chaperones
Chaperone Statement All patients have a right to request a chaperone during an appointment with a clinical staff member. Please ask the clinician you are seeing or a care-coordinator to arrange this. Thornfield Medical Group only allows their clinical staff to act as chaperones. Where suitable clinical staff members are not available the examination should … Continued
Quality Assurance Policy
Quality assurance involves an assessment of quality of care by an external body in terms of comparisons against agreed thresholds and standards, to determine whether quality of care is acceptable. This judgement leads to further decisions on actions to be taken to maintain or improve quality. Quality assurance ensures that these actions are implemented through … Continued