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District Nurses

District Nurses District Nurses take care of people in the community rather than in hospitals. Typically, they will visit patients in their homes or residential care homes. For patients who have physical disabilities or life-limiting illnesses and their families, District Nurses are an essential source of support. Their clinical skills provide people with vital care … Continued

Accessing GP services

General information with focus on who can use GP services
– How to register
– Free access to all including immigrants/asylum seekers
– unregistered/temporary residents

Chaperones

Chaperone Statement All patients have a right to request a chaperone during an appointment with a clinical staff member. Please ask the clinician you are seeing or a care-coordinator to arrange this. Thornfield Medical Group only allows their clinical staff to act as chaperones. Where suitable clinical staff members are not available the examination should … Continued

Quality Assurance Policy

Quality assurance involves an assessment of quality of care by an external body in terms of comparisons against agreed thresholds and standards, to determine whether quality of care is acceptable. This judgement leads to further decisions on actions to be taken to maintain or improve quality. Quality assurance ensures that these actions are implemented through … Continued

Mission Statement

Mission Statement – To provide professional, accessible, high quality, healthcare services for our patients and our community. Our Vision We aim to provide the best possible outcomes for our patients in a safe and welcoming environment Our doctors and staff are approachable, respectful and patient – centered, We aim to be at the forefront of … Continued

Zero Tolerance Statement

Unacceptable Behaviour Policy – Thornfield Medical Group Thornfield Medical Group operates an unacceptable behaviour policy to all and will not tolerate any abuse towards its staff, doctors or other patients. This could be physical, verbal, or online abuse. GPs and staff have a right to care for others without fear of being attacked, abused, or … Continued