Accessing GP services
General information with focus on who can use GP services
– How to register
– Free access to all including immigrants/asylum seekers
– unregistered/temporary residents
Chaperones
Chaperone Statement All patients have a right to request a chaperone during an appointment with a clinical staff member. Please ask the clinician you are seeing or a care-coordinator to arrange this. Thornfield Medical Group only allows their clinical staff to act as chaperones. Where suitable clinical staff members are not available the examination should … Continued
Quality Assurance Policy
Quality assurance involves an assessment of quality of care by an external body in terms of comparisons against agreed thresholds and standards, to determine whether quality of care is acceptable. This judgement leads to further decisions on actions to be taken to maintain or improve quality. Quality assurance ensures that these actions are implemented through … Continued
Mission Statement
Mission Statement – To provide professional, accessible, high quality, healthcare services for our patients and our community. Our Vision We aim to provide the best possible outcomes for our patients in a safe and welcoming environment Our doctors and staff are approachable, respectful and patient – centered, We aim to be at the forefront of … Continued
Zero Tolerance Statement
Unacceptable Behaviour Policy – Thornfield Medical Group Thornfield Medical Group operates an unacceptable behaviour policy to all and will not tolerate any abuse towards its staff, doctors or other patients. This could be physical, verbal, or online abuse. GPs and staff have a right to care for others without fear of being attacked, abused, or … Continued