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Complaints Procedure

Making a Complaint Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise, and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably … Continued

Common medical abbreviations

Abbreviations are often used in medical records to help speed up documentation. You can find what many of the common ones mean here Some others that you may come across include: Abbreviation Meaning Abdo Abdomen Abx Antibiotics Alt Alternate HWP Happy with plan INB If no better LRTI Lower respiratory tract infection NFA No further … Continued

Data Sharing in the NHS

Data Sharing in the NHS   Patient data in the NHS is only ever shared for two reasons: to provide patients with the best possible care, and the planning and research needed to design health care services that suit patients.   Patient data is only ever shared within the NHS or with legitimate third parties who … Continued

The NHS App

NHS app is a smartphone application available for both iPhones and Androids phones.

It’s owned and run by the NHS and free to download and use.

Screening

Screening saves lives. Find out about cervical screening (smear tests), breast screenings, bowel cancer screening and more.

Community Pharmacist Consultation Service (CPCS)

Community Pharmacist Consultation Service (CPCS) The Community Pharmacist Consultation Service (CPCS) integrates Community Pharmacists into primary care. This means for patients that same-day appointments with Community Pharmacists are available for a range of minor ailments or urgent supplies of regular medication. The service gives patients quicker access to Pharmacists and their expert knowledge and alleviates … Continued

Free Weight Management Help

A free, personalised 12-week programme to help manage your weight and feel healthier   Oviva Tier 2 Weight Management is a free service to help people in Newcastle lose weight and build healthy habits through specialist support over 12 weeks. Now it is even easier to start making a change. Anyone aged 18 or over … Continued