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MMR Vaccine

The MMR vaccine protects against 3 infections; measles, mumps and rubella. These are viral infections that can quickly spread to unprotected children and adults – they spread more easily than flu or the common cold Complications of these disease can be devastating. You can read more about the symptoms, complications, and the vaccine here. Below is a … Continued

Complaints Procedure

Making a Complaint Most problems can be sorted out quickly and easily with the person concerned, often at the time they arise, and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably … Continued

Understanding your medical records

Abbreviations are often used in medical records to help speed up documentation. You can find what many of the common ones mean here Some others that you may come across include: Abbreviation Meaning Abdo Abdomen Abx Antibiotics Alt Alternate HWP Happy with plan INB If no better LRTI Lower respiratory tract infection NFA No further … Continued

Data Sharing in the NHS

Data Sharing in the NHS   Patient data in the NHS is only ever shared for two reasons: to provide patients with the best possible care, and the planning and research needed to design health care services that suit patients.   Patient data is only ever shared within the NHS or with legitimate third parties who … Continued

Community Pharmacist Consultation Service (CPCS)

Community Pharmacist Consultation Service (CPCS) The Community Pharmacist Consultation Service (CPCS) integrates Community Pharmacists into primary care. This means for patients that same-day appointments with Community Pharmacists are available for a range of minor ailments or urgent supplies of regular medication. The service gives patients quicker access to Pharmacists and their expert knowledge and alleviates … Continued

Two-week wait referrals

Two-week wait referrals An urgent two-week referral usually means that you will be offered an appointment with a hospital specialist within 2 weeks of your General Practitioner (GP), General Dental Practitioner (GDP) or Optometrist making the referral. Why am I being urgently referred? Your GP/GDP/Optometrist feels that you have symptoms that require investigation by a … Continued

Prescriptions Charges and Exemptions

Prescriptions Charges and Exemptions Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. … Continued

Free Weight Management Help

A free, personalised 12-week programme to help manage your weight and feel healthier   Oviva Tier 2 Weight Management is a free service to help people in Newcastle lose weight and build healthy habits through specialist support over 12 weeks. Now it is even easier to start making a change. Anyone aged 18 or over … Continued