Introduction Care navigators are members of GP support staff who have been trained to help patients get the right help from the right health profession as soon as possible by asking for a little more detail from the patient when they call.

Introduction I am responsible for essential tasks like answering patient queries, updating medical records, sending appointment reminders and letters.

Introduction Care navigators are members of GP support staff who have been trained to help patients get the right help from the right health profession as soon as possible by asking for a little more detail from the patient when they call.

Introduction Care navigators are members of GP support staff who have been trained to help patients get the right help from the right health profession as soon as possible by asking for a little more detail from the patient when they call.