Contact us
Molineux Site
Thornfield Medical Group
Molineux Street
Newcastle Upon Tyne
Tyne and Wear
NE6 1SG
| Day | Opening times |
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
We have appointments available from 07:00am and some availability on weekends, these appointments are pre-booked only, please ask a member of staff upon booking.
Shieldfield Site
Thornfield Medical Group
Stoddart Street
Shieldfield
Newcastle upon Tyne
NE2 1AL
| Day | Opening times |
| Monday | 8:00am to 5:15pm |
| Tuesday | 8:00am to 5:15pm |
| Wednesday | 8:00am to 5:15pm |
| Thursday | 8:00am to 5:15pm |
| Friday | 8:00am to 5:15pm |
| Saturday | Closed |
| Sunday | Closed |
We have appointments available from 07:00am and some availability on weekends, these appointments are pre-booked only, please ask a member of staff upon booking.
Opening times
When are we closed
We are closed during Bank Holidays, and we close for half a day for Protected Learning Times (PLT) more information can be found here.
- Bank Holidays
| Date | Day of the week | Bank holiday |
|---|---|---|
| 31 August | Monday | Summer bank holiday |
| 25 December | Friday | Christmas Day |
| 28 December | Monday | Boxing Day (substitute day) |
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
We want everyone to feel welcome and able to visit our practice. Here’s how we make it easy for people to get around and use our building:
Getting In and Around
- Step-Free Access: There are no steps at our entrance, so it’s easy for wheelchairs, walking aids, or prams to get in.
- Accessible Parking: We have special parking spaces close to the door for people who need extra help.
- Automatic Doors: Our doors open by themselves, so you don’t have to push or pull them. (Not at Shieldfield site)
- Wide Spaces: The hallways and doorways are wide, making it simple to move around in a wheelchair or with a walking aid. (Doors at the Shieldfield site may not be as wide)
- Accessible Toilets: There’s a large toilet with grab rails and an emergency cord to make it safer and easier to use.
Communication
- Hearing Loop: If you use a hearing aid, we have a system to make it easier for you to hear at reception.
- Clear Signs: Signs around the building show where to go, and they’re easy to read.
- Assistance Animals: Service dogs are welcome. Let us know if you’re bringing one.
Need Help?
If you need extra help when you visit, our staff are happy to assist. Just ask us if you need help opening a door, finding your way, or anything else.
If you need someone to translate sign language or help you communicate, let us know before your visit so we can arrange it for you.
