SystmConnect Feedback
Following the introduction of SystmConnect in July 2024, we asked for feedback from our patients. We have made some changes and have responded to the feedback. We have created a Frequently Asked Questions leaflet and Video guide for patients to access as and when needed. You will find links to these below as well as … Continued
Safe Surgery
In recognition of the barriers to healthcare access faced by people in vulnerable circumstances, including migrants, we commit to protecting the human right to health. We will take steps to ensure that everyone in our community may fulfill their entitlement to quality healthcare. In partnership with Doctors of the World UK, we will ensure that … Continued
SystmConnect
Thornfield Medical Group uses a form accessed via SystmOnline or our website as the main way to access our services. This is in response to feedback from patients about the difficulty in getting through on the phone and supported by the NHS. The small minority of patients who do not have access to the internet … Continued
Measles
Measles is highly infectious and can lead to serious complications. Common clinical features include a fever, conjunctivitis, and cough. This is typically followed by a characteristic red blotchy rash which usually appears on the face between the third and seventh days of illness and later becomes generalised. There have been confirmed cases of the disease … Continued
Bank Holiday Pharmacy opening hours 2024
Click on the below link to view the Easter Bank Holiday opening hours for pharmacies in your area. https://northeastnorthcumbria.nhs.uk/news/posts/easter-bank-holiday-pharmacy-opening-hours/
Missed appointments
In January 2025 we had a total of 569 appointments wasted by those who did not attend, this totals to 8,535 minutes of clinical time. If you’re unable to attend your appointment please contact us as soon as possible so we can offer it to someone else.
New Croft Sexual Health Centre Christmas opening hours
HRT Prescriptions
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money. Each item on an NHS prescription usually costs £9.65. You can buy an HRT PPC for a one-off payment of £19.30 (the cost of two single items). The HRT PPC covers an unlimited … Continued
Junior Doctor Strikes
The Junior Doctor strike started at 07:00am on Thursday 13th July and will end at 07:00am on Tuesday 18th July. This may effect availability across the NHS.