We are open
You can contact us by phone, online or in person.
Depending on your needs, calling us may not always be the best option. Patients can access many services digitally, and we may have already answered your query in our questions section.
Thornfield Medical Group – Molineux
You can contact us by using our on-line contact form, telephone or by calling into the surgery.
Monday: 08:00 am to 6:30 pm
Tuesday: 08:00 am to 6:30 pm
Wednesday: 08:00 am to 6:30 pm
Thursday: 08:00 am to 6:30 pm
Friday: 08:00 am to 6:30 pm
Saturday: Closed
Sunday: Closed
All public holidays Closed.
We have appointments available from 07:00am and some availability on weekends, these appointments are pre-booked only, please ask a member of staff upon booking.
Contact Details
Thornfield Medical Group
Thornfield Medical Group – Shieldfield
You can contact us by using our on-line contact form, telephone or by calling into the surgery.
Monday: 08:00 am to 12:30pm and 13:30pm to 17:15 pm
Tuesday: 08:00 am to 12:30pm and 13:30pm to 17:15 pm
Wednesday: 08:00 am to 12:30pm and 13:30pm to 17:15 pm
Thursday: 08:00 am to 12:30pm and 13:30pm to 17:15 pm
Friday: 08:00 am to 12:30pm and 13:30pm to 17:15 pm
Saturday: Closed
Sunday: Closed
All public holidays Closed.
We have appointments available from 07:00am and some availability on weekends, these appointments are pre-booked only, please ask a member of staff upon booking.
Contact Details
In an Emergency
You should only call 999 or visit Accident and Emergency if it is a life-threatening emergency.
If someone is having a heart attack or stroke, call 999 immediately. In these situations, every second counts. Other emergencies include loss of consciousness, acute confusion, fits that are not stopping, chest pain, breathing difficulties, severe bleeding that will not stop, severe allergic reactions or severe burns or scalds.
Out of Hours
If you need non-urgent medical help when we are closed, you should use NHS 111.
Visit NHS 111 or Call NHS 111 (free from all landlines and mobiles).
Trained staff will ask you to explain your issue and provide a course of action. They may give advice, direct you to more information, refer you to another service, or offer an out of hours appointment at a central location.
For urgent but not life-threatening situations such as suspected broken limbs, sprains, cuts, grazes, and minor burns, scalds or head injuries, you can visit an urgent treatment centre or minor injuries unit.
Urgent Treatment Centre :
Molineux Street NHS Centre
Molineux Street
Byker
Newcastle upon Tyne
NE6 1SG
If you are unsure of your best option, please use NHS 111 in the first instance.
Bank Holidays
Public Holiday in England:
Staff Training Dates 2025-2026
Our NHS, Integrated Care Board (ICB) regularly schedules training sessions to enable staff to stay up to date on any new initiatives or developments, review and revise practice policies and make sure our high standard of patient care is maintained.
All surgeries in Newcastle will be attending staff training on the dates shown below:
- Thursday 19th March 2026 from 12:00 noon – 6.30pm
If you need medical advice which cannot wait until the surgery reopens, please telephone NHS 111 direct for advice. Their contact telephone number is 111