Ordering repeat prescriptions
The quickest and easiest way to request a repeat prescription is through the NHS App.
Available for all smartphones, the free NHS app lets you order a repeat prescription in a few easy steps at any time, with no need to call the practice.
You can also use the NHS App to book appointments, get advice, views your records and more.
In Person
Visit us at Molineux Street NHS Centre or the Shieldfield Health Centre and speak to the Reception Team. Please bring the repeat prescription form part of our last prescription.
Over the Phone
If you’re unable to order medication online or are unable to visit the surgery, please call our prescription line.
The prescription line is open between 9am-11am Monday to Friday, please call the surgery as normal and select option 3.
Online Access
Non-urgent advice: Notice
You can also nominate a pharmacy to have your prescription sent to directly.
Urgent prescription requests
Medication can only be requested urgently if this is deemed as a clinically urgent medication. Otherwise, medication requests for ‘non urgent’ medications will be requested and issued as normal, this usually takes 2 working days.
Prescription Queries
If you have queries in regards to your medications, please complete a SystmConnect form, you can submit a form via the following link and we will acknowledge your SystmConnect form within 2 working days.
If you have any queries in regards to the delivery of your medication, you will need to contact your nominated pharmacy directly.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
You can enter your postcode on the NHS website to find a Pharmacy near you.
Through the NHS App, you can nominate a pharmacy to have your prescriptions send to directly.
If you are away from home, you can use the NHS App to create a prescription barcode, which you can use to collect your medication anywhere.