Partner - Mrs Tracey Stuchlik

Has overall managerial responsibility for the running of the practice, with specific responsibility for all financial and business matters as well as identifying new services, development and quality monitoring.


Practice Manager - Mrs Caroline Forrest

Operational Management of the practice and staff.


Admin Manager - Helen Scott

Helen has a dual role within the practice, Admin Manager & Engagement Champion.

Admin Manager: First point of contact for complaints, supervises the admin staff and general daily running of the admin office. Also deals with staff recruitment and appraisals.

Engagement Champion: To develop staff, communities and patient engagement. Helen provides a voice for patients and engages with patients to shape the care that Thornfield Medical Group delivers, co-developing services and solutions.


IT Manager - Beth Dorey

IT queries and personal assistant to the Business and Practice Manager

Patient Services Managers & Office Supervisors - Kelly Crawford and Rosie McCaffery

Support to office managers

First point of contact for complaints. Supervises the Administration Staff on a day to day basis & general daily running of the Administration office. Support to the Admin Managers.


Secretaries - Julie and Sarah


Work flow team - Beverley and Suzanne

The work flow team deal with coding correspondence from hospitals and other agencies and arrange any action or follow up required.


Admin & Care navigation

These team members provide administrative assistance to the practice.They are also responsible for ensuring patients are directed to use the services of the most appropriate healthcare professional.

Abbie, Abbey, Amanda, Chloe , Jade, Katie P, Lauren, Libby, Lindsay, Marie, Robyn, Sam, Sarah, Stacey, Suzanne, Tia, Ellen.


Records Clerk - Anne

Molineux Street NHS Centre

Molineux Street
Byker
Newcastle upon Tyne NE6 1SG

08.30 - 18.00pm Mon to Fri
Closed 12.30 - 13.30 on Thur

Prescriptions 0191 275 5742

Shieldfield Health Centre

Stoddart Street
Shieldfield
Newcastle upon Tyne NE2 1AL

08.45 - 17.15 Mon to Fri
Closed each day 12.30- 13.30

Prescriptions 0191 275 5742

We provide family doctor services to Jesmond, Heaton, Quayside, Shieldfield, Newcastle City Centre, Gosforth, Byker, Walker, St Antony's, Killingworth, Wallsend, Longbenton, Battle Hill

All calls to the practice are recorded for training and monitoring purposes