Emergencies

If you are confronted by a serious problem such as severe chest pain, symptoms suggestive of a stroke or shortness of breath that is severe, call an ambulance (tel: 999). Do not waste valuable time contacting the surgery.

NHS 111

If you need medical help fast but it's not an emergency call 111, if it's a life-threatening emergency call 999.

NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

You should call 111 when:
  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don't know who to call for medical help
Call 999 for life threatening emergencies such as:
  • Major accident or trauma
  • Severe breathlessness
  • Loss of consciousness
  • Severe chest pain

Do I really need to call a doctor?

Please only use the out-of-hours service if your medical condition is such that you cannot possibly wait until the surgery opens again. The provision of an out-of-hours service costs local health authorities a lot of money and its resources are stretched by inappropriate use and patients who really need attention might have to wait longer.

If you are over 60 or on benefits, you may not need to come into the surgery. Click here to find out more about ThinkPharmacyFirst

Molineux Street NHS Centre

Molineux Street
Byker
Newcastle upon Tyne NE6 1SG

08.30 - 18.00pm Mon to Fri
Closed 12.30 - 13.30 on Thur

Appointments and Enquiries 0191 275 5740
Prescriptions 0191 275 5742

Shieldfield Health Centre

Stoddart Street
Shieldfield
Newcastle upon Tyne NE2 1AL

08.45 - 17.15 Mon to Fri
Closed each day 12.30- 13.30

Appointments and Enquiries 0191 275 5740
Prescriptions 0191 275 5742

We provide family doctor services to Jesmond, Heaton, Quayside, Shieldfield, Newcastle City Centre, Gosforth, Byker, Walker, St Antony's, Killingworth, Wallsend, Longbenton, Battle Hill

All calls to the practice are recorded for training and monitoring purposes